CHA Learning full year programs follow the same academic cycle as Canadian
colleges and universities. Registration for full year programs begins in
February each year. Once accepted, students must pay their tuition and must
order their textbooks during the summer in order to start their program in
September. Students are required to abide by all CHA Learning program deadline
dates and all CHA Learning Education Policies. See 2010-2011 Important Dates for
exact deadlines and visit the CHA Learning website to review the Education
Policies.
Step One - How to Enroll
Application Process
To apply for CHA Learning full year programs, applicants must be employed in a
healthcare organization. Applicants for CHA Learning short courses are not
required to work in a healthcare organization. CHA Learning only accepts online
registrations. Before an application is considered, CHA Learning must receive
your application fee and all supporting documentation.
Creating a Student Login
When registering online, applicants will create student login credentials (User
ID and Password). These credentials are unique to each applicant. To create
login credentials applicants must have a current, active email address. You will
need these credentials to register, pay your tuition and order your textbooks.
Please keep them in a secure place for future reference. Click the Register Here button to register for a program.
Technical Requirements
Access to email and the internet is mandatory for all students in order to
communicate with CHA Learning and Education Consultants. All communication from
CHA Learning (including acceptance letters) will be done via email or through
The Gateway, CHA Learning’s student website. Students may use either their home
or work email address. Students are reminded that they must check their email
regularly, including their junk email folder.
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SYSTEM REQUIREMENTS
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Component
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Required
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Recommended
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Operating System
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Linux, Win 98, ME, 2000, XP or Mac OS X
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Video
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SVGA monitor: set at minimum resolution 800x600
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Resolution of 1024x768 or higher
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Peripherals
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CD-ROM drive, speakers
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Internet Browsers (Windows)
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Internet Explorer 6.0 +
Netscape 7.2
Firefox 1.5
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Internet Browsers (Mac)
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Netscape 7.2
Safari 1.3, 2.0
Firefox 1.5
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Internet Speed
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56K modem
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DSL or Cable modem
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Java Script
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Enabled
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Cookies
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Enabled
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Software
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Word processing software, Adobe Reader
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Supporting Documentation
Supporting documentation requirements vary by program. A complete list of all
supporting documentation is available within the course descriptions on the CHA
Learning website. Where applicable, please print the appropriate application
checklist and submit it with your supporting documentation. Prospective students
must submit all supporting documentation before their application is reviewed.
All supporting documentation must be received by the application deadline date.
International Students
International students are students who do not reside in Canada during CHA’s
academic year. Canadian citizens residing outside Canada are considered
international students. All supporting documentation must accompany your
application at the time of submission. CHA Learning reserves the right to refuse
international applications if they are received after the application deadline.
Please note the deadline for ordering textbooks is different for international
students, refer to the Important Dates page for specific information.
Only education completed within Canada, or its equivalent, will be considered
for CHA Learning’s application process. If your education has been obtained
outside Canada it can be verified and validated by services such as the World
Education Services (WES); their website is www.wes.org. Prospective students may also contact their local university or
college for more information on credential evaluation services.
Step Two - Once You Are Accepted
Once your application has been reviewed and accepted, you will be registered for
the program. Your acceptance letter will be sent via email to the email address
on file. If you change your email address after submitting your application you
must notify CHA Learning of the change.
Accepted students must abide by all CHA Learning Education Policies.
Students accepted to two-year programs (Long Term Care Management, Health
Services Management, Health Information Management, and Food Service and
Nutrition Management) are automatically accepted to both years of the program.
Students are not required to submit an application for year two. CHA Learning
will notify students if they cannot successfully proceed into year two of their
program.
Textbooks
Once you are accepted to a CHA Learning program you will receive information on
your textbooks. Textbook prices and purchasing procedures vary by program and by
year. Please wait for information from CHA Learning before submitting your
textbook payment. It is the students’ responsibility to order textbooks with
enough time to complete their first assignment in September (see Important Dates
for deadlines). Textbooks will not be shipped by CHA until full payment has been
received and processed. CHA Learning cannot ship textbooks to P.O. Box numbers;
students must provide a street number and address. All CHA textbook sales are
final. No returns will be accepted and no refunds will be issued.
CHA Learning does not accept responsibility for students who purchase second
hand textbooks. It is the students’ responsibility to ensure they are purchasing
the correct edition of the required textbook.
Study Materials
Students in full year programs will receive a student study guide. The student
study guides contain the program schedule, unit readings and unit assignments.
Where applicable, the price of study guide is included in student’s tuition
fees.
The Medical Terminology short course is the only online course CHA Learning
offers. All study materials are online. There is no study guide for this course.
Languages
All textbook, study materials and examinations are printed in English.
Assignments and exams for Health Information Management and Medical Terminology
must be submitted in English. Assignments and examinations in other programs may
be submitted in English or French. Students must inform CHA Learning once they
are accepted to a program if they wish to submit assignments in French.
Étudiez en français!
Tout le matériel des cours ainsi que les examens sont imprimés en anglais. Les
travaux et les examens des programmes Archives médicales et Terminologie
médicale doivent être rédigés en anglais. Les travaux et les examens pour les
autres programmes peuvent être rédigés en français. Les étudiants qui désirent
présenter leurs travaux et examens en français doivent obtenir l’approbation
préalable de la directrice du programme. Voir la
description
des cours en français.
The Gateway
Students will receive individual login credentials from CHA for the student
website, called The Gateway, prior to their first assignment deadline date. CHA
Learning uses The Gateway to communicate important information to students
throughout the academic year. Students do not require access to The Gateway to
complete their unit assignments. However some students will require access to
The Gateway to write online exams, as specified in their student study guide.
Education Consultants
Students who have paid their tuition are matched with an Education Consultant
(EC) at the beginning of the academic year. Your EC acts as your mentor
providing feedback and marking your assignments. Student will receive their EC
contact information by email prior to their first assignment deadline date.
Intramural Session
Students in Year I of the management programs and Year II of the Food Service
and Nutrition Management program must attend a one-week Intramural session in
Ottawa, in April. The tuition fee for these programs includes registration for
the Intramural session. However, the tuition fees do not include travel,
accommodation and meals for the Intramural session. You should consider travel
and accommodation expenses when you or your organization prepares your education
plan and budget.
Standard Reference and Writing Skills
CHA Learning follows The Canadian Style: A Guide to Writing and Editing
(Toronto: Dundurn Press Limited, 1997). All written assignments must conform to
generally accepted grammar and writing guidelines.
Step Three – Completing Your Program and Graduating
Students have a maximum of five years to successfully complete all components of
their program. Students registered in the Medical Terminology online course and
the Nutrition and Diet Therapy short course are required to complete their
course within twelve months of acceptance.
Withdrawals
Students who have paid their tuition fee and who withdraw from a program, prior
to the second assignment due date, will be refunded a portion of their tuition
fees less an administrative fee. See
Tuition
Fees & Expenses for a list of withdrawal fees.
Statement of Marks and Certificates
All students will receive a statement of marks at the completion of their
academic year. Certificates will be issued to the students who successfully
complete all program requirements. Graduates may order a duplicate certificate
by emailing
CHA
Learning, there is a fee. See
Tuition
Fees & Expenses for the applicable fee.
Official Transcripts
Official transcripts may be ordered, for a fee, by clicking on the Order
Documents button. CHA Learning can mail transcripts to students,
educational institutions or professional associations. Students must specify the
‘ship to’ address, their program of study and their graduation year when
ordering transcripts online.
Program Fees and Expenses
Application Fee
Prospective students must submit an application fee before their application is
processed by CHA Learning. When registering online applicants may pay by cheque,
credit card, or money order (see Methods of Payment). Prospective students who
intend to pay their application fee online using a credit card must have their
credit card on hand when registering.
Tuition Fees
Information on how to pay your tuition fees is included in all acceptance
letters. For tuition fees see
Tuition
Fees & Expenses. For tuition payment deadline, see
Important Dates.
Students who have not completed all financial transactions by September 30 will
be terminated from the program. Please see
Education
Policies.
Students who apply for programs after the Application Deadline and are accepted
into a program will be required to pay the full tuition fee by credit card at
the time of acceptance.
Methods of Payment
CHA Learning accepts payment by cheque, money order or credit card (VISA and
Mastercard only). Credit card payments will not be accepted over the phone, by
fax or by email. Cheques and money orders must be payable to the Canadian
Healthcare Association. Individuals who issue a cheque or credit card payment
that is not honoured by their financial institution will be charged a service
fee. Post-dated cheques and partial payments are not accepted.
Invoices and Receipts
CHA Learning does not send out invoices. Applicants who require an invoice must
print a copy of their invoice when registering, paying their tuition fees or
ordering their textbooks. Duplicate receipts will be sent, upon written request
by a student, for a fee.
Employer Sponsorship
To Employers
Employers who provide financial assistance to students are strongly encouraged
to sign a contract with students specifying expectations such as student
repayment of fees and expenses in case the student fails to complete the program
or leaves the employer during the academic year, for example. Please see the
Release of Information statement below.
To Students
Students whose fees are paid by their employers are responsible for ensuring
that fees and other expenses are paid on time. CHA Learning does not make
exceptions for late payments submitted by employers. It is the students’
responsibility to ensure their accounts payable department submits the payment
on time.
Release of Information to Third Parties
CHA Learning will not release any information to third parties (including family
members, employers and provincial agencies) without prior written consent of the
student.
Income Tax Receipts
Education fees paid to CHA may be used to reduce income tax for qualifying
students. CHA will mail T2202A forms to the address on record; students should
notify CHA Learning immediately following any change of address.
CHA issues T2202A forms based on the academic year not the fiscal year. Eligible
fees, in excess of $100, will be listed on two separate forms and will be
pro-rated. One form will represent the September to December period, and one
form will represent the January to April period. Students will receive both
forms and it is their responsibility to submit the correct information with
their tax return.
Duplicate T2202A forms can be ordered online on the CHA Learning website for a
fee.
Further details on income tax matters may be found in the Canada Revenue
Agency’s Personal Income Tax Guide on the
Canada Revenue Agency's
website or by contacting a CRA district taxation office.