Canadian Healthcare Association Privacy Policy
By purchasing our products or using our website or our services, you consent to
the collection, use and disclosure of your Personal Data (defined below) in
accordance with the following terms and conditions.
Our Commitment To Privacy
The Canadian Healthcare Association (“CHA”, “we” or “us”) is committed to
respecting your privacy. We recognize your need for appropriate protection and
management of any personally identifiable data you share with us. For the
purpose of this Privacy Statement, “Personal Data” means data about an
identifiable individual. To assist you, we provide this Privacy Statement to
explain our data practices and the choices you can make about the way your
Personal Data may be collected, used and disclosed by us.
Data Collected and How We Use It
This Statement applies to all Personal Data about our customers collected by or
submitted to the Canadian Healthcare Association through our CHA.ca website or
by any other means. We collect your Personal Data only when you voluntarily
provide it. If the purposes for which the Personal Data is to be used or
disclosed are not reasonably obvious from the circumstances, we will inform you
of the purpose(s) for which the Personal Data is being collected. Typically, we
will seek consent for the use or disclosure of your Personal Data at the time
of collection. In certain circumstances consent may be sought after the data
has been collected but before use (for example, when we want to use data for a
purpose not previously identified). We do not, as a condition of the supply of
a product or service, require you to consent to the collection, use or
disclosure of Personal Data beyond what is necessary to provide the product or
service.
In general, you can visit our website without telling us who you are or
revealing Personal Data. It will be clear to you when you are on a part of our
website that collects Personal Data because we will ask you for it and explain
the purposes for which it is being collected. Through our website we collect
two types of information about visitors: Personal Data (such as name, address,
e-mail address, phone number, credit/debit card information, user IDs and
passwords, and educational and employment background) and non-personal data
(such as data about the number of visitors to our sites, the pages they access,
the pages they come from, their IP addresses, etc.)
We collect, maintain, and use the Personal Data you voluntarily submit to
provide the service or carry out the transaction you requested or authorized.
This may involve using your Personal Data to fulfill your requests for
information, to fulfill your orders for products and services, to register your
products, to provide you with customer support or to process your job
application.
If you have not opted out of receiving promotional materials from us we may also
use (but will not disclose) your Personal Data to promote and market additional
products, services and special offers from us that may be of interest to you.
You can choose not to allow us to use your Personal Data for the
above-described marketing purposes by indicating your preference at the time of
collection of your Personal Data or by contacting us as set out below.
You may withdraw consent at any time, subject to legal or contractual
restrictions and reasonable notice. If you wish to withdraw your consent at any
time, please contact our Privacy Officer at privacy@cha or Canadian Healthcare
Association, 17 York Street, Ottawa, Ontario K1N 9J6. We will inform you of the
implications of withdrawing consent.
We collect non-personal data to analyze how the website is used. This helps us
optimize a visitor’s experience on the site by, for example, remembering
passwords, streamlining navigation, and providing information that will be most
helpful to that individual.
Personal Data collected online may be combined with data you provide CHA in
other ways, such as through product registrations, service calls, or trade
shows in order to help us improve our products and services and better serve
your needs.
Data Sharing and Transfer
We do not rent, sell, license or trade your Personal Data with or to others for
marketing purposes. CHA may engage third-party service providers and share your
Personal Data with such parties to assist us in delivering the requested
products or services to you. These service providers are prohibited from using
your Personal Data for any purpose other than to provide this assistance and
are required to protect your Personal Data using security measures comparable
to those employed by CHA.
Except with your consent, we will not use or share the Personal Data you provide
to us for purposes other than those you consented to at the time you provided
us your data. Except as described in this Privacy Statement, we do not share
your Personal Data with third parties without your consent, unless required or
authorized by law or court order or as necessary to protect the rights,
property, and safety of others and ourselves.
Your Choices
You may choose whether or not to provide Personal Data to CHA. The notice we
provide to you whenever CHA collects your Personal Data will explain the
purpose for which the data is being collected and should help you to make this
choice. If you choose not to provide the Personal Data we request online, you
can still visit most of CHA’s web pages, but you may be unable to access
certain options, offers, and services that involve our interaction with you.
If you choose to have a relationship with CHA, such as a contractual or other
business relationship, we will naturally continue to contact you in connection
with that business relationship.
Data Security
CHA is committed to protecting the Personal Data you provide to us. This
protection applies in relation to information stored in both electronic and
hard copy form. We take commercially reasonable steps to protect your Personal
Data against unauthorized access and to maintain the accuracy and proper use of
the information by means of appropriate physical, technical and organizational
measures. We employ generally accepted information security techniques, such as
firewalls, access control procedures and cryptography and encrypt sensitive
information, such as credit card numbers, whenever it is transmitted
electronically, to protect against loss and unauthorized access.
Retention of Your Personal Data
CHA retains your Personal Data for as long as necessary to fulfill the
purpose(s) for which it was collected and to comply with applicable laws, and
your consent to such purposes(s) remains valid after termination of our
relationship with you.
Links to Other Sites
Some pages on the CHA website may contain links to other websites. CHA has no
control over the privacy practices or content of such websites. We recommend
you carefully read the privacy policies of each site you visit.
Children's Privacy
Protecting the privacy of the very young is particularly important. For that
reason, we do not knowingly collect or maintain data at our website from those
under 13, and no part of our website is targeted at anyone under 13.
How You Can Access or Correct Your Data
CHA makes commercially reasonable efforts to keep your files complete,
up-to-date, and accurate. Should you wish to access, update or correct your
Personal Data please contact us at any time by any of the following ways:
Email: privacy@cha.ca
Send Mail: Attention:
Privacy Officer
Canadian Healthcare Association
17 York Street
Ottawa, ON K1N 9J6
When you contact us please provide us with your name, address, any e-mail
address you have provided CHA and a description of the circumstances under
which you provided the data (for example, to purchase a product, to receive a bulletin, to take a course etc.). We will make reasonable efforts to
incorporate as soon as practicable the changes in Personal Data that we
maintain.
To protect your privacy and security, we will also take reasonable steps to
verify your identity before granting access or making corrections to data we
maintain.
Cookies and Web Beacons
Some of our Web pages utilize "cookies" and other technologies, such as Web
beacons. A "cookie" is a small text file that may be used, for example, to
collect information about website activity. Some cookies and other technologies
may serve to recall Personal Data previously indicated by a Web user. Most
browsers allow you to control cookies, including whether or not to accept them
and how to remove them. Web beacons are electronic images contained on our web
pages that permit CHA to compile aggregated statistics about how visitors use
our site and to gauge the effectiveness of our advertising.
You may set most browsers to notify you if you receive a cookie, or you may
choose to block cookies with your browser, but please note that if you choose
to erase or block cookies, you will need to re-enter your original user ID and
password to gain access to certain parts of the CHA website. Similar controls
on accepting web beacons are also available. Please click here to learn more
about your choices regarding cookies and Web beacons.
How To Contact Us
Should you have other questions or concerns about this Privacy Statement or our
use of your Personal Data, contact our Privacy Officer at:
Email: privacy@cha.ca
Telephone: 1 613 241 8005 ext 227
Send Mail: Attention: Privacy Officer
Canadian Healthcare Association
17 York Street
Ottawa, ON K1N 9J6
Your Acceptance of Our Privacy Practices
By using this website, you indicate your acceptance of our Privacy Statement and
your agreement to adhere to the terms and conditions posted on this website.
Please check back for updates to our Privacy Statement.
Cookies are small text files stored on your system. You can change your browser
to notify you about cookies, so you can choose to accept the cookie or not. At
times, if you do not accept the cookie, you will not be able to access a Web
page. If you want to accept the cookie, you can later delete it from your
windows\cookies directory. Below are some instructions on how to set cookie
preferences:
Netscape ®
Navigator 4.x:
1. From the Edit menu, select Preferences.
2. Select Advanced, and four options about cookies appear.
3. Select Help for further information about these options.
Navigator 7.x:
1. From the Edit menu, select Preferences.
2. Select Privacy & Security, then select Cookies.
3. Select Help for further information about these options.
For more information about cookies and Netscape, go to the Netscape Web site.
Microsoft ®
Internet Explorer 4:
1. From the View menu, select Internet Options.
2. Select the Advanced tab.
3. Scroll down to the yellow triangle icon labeled "Cookies."
4. Select one of 3 options concerning cookies.
Internet Explorer 5.x, 6.x:
MSIE allows you to set options for each of four security zones: Internet; Local
Intranet; Trusted Sites; Untrusted Sites. For each of these zones, you can
choose whether to accept, reject, or be prompted for all persistent cookies,
and all session cookies. To get to the option screen, choose "Tools/Internet
Options", then select the Security tab. Then, for each of the zones, choose
"Custom Level", and scroll down in the options screen to "Cookies".
For more information about cookies and the Internet Explorer, go to the
Microsoft Web site. For all other browsers, contact the manufacturer for
information about handling cookies.
Web Beacons may record information such as Internet domain and host names;
Internet protocol (IP) addresses; browser software and operating system types;
clickstream patterns; and dates and times that our site is accessed. Our use of
cookies and other tracking technologies allows us to improve our Web site and
your Web experience. We may also analyze information that does not contain
Personal Data for trends and statistics.
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