CHA Learning full year programs follow the same academic cycle as Canadian colleges and universities. Registration for full year programs begins in February each year. Once accepted, students must pay their tuition and must order their textbooks during the summer in order to start their program in September. Students are required to abide by all CHA Learning program deadline dates and all CHA Learning Education Policies. See 2012-2013 Important Dates for exact registration deadlines and visit the CHA Learning website to review the Education Policies.
Step One - How to Enroll
Application Process
To apply for a full year program, applicants must be employed in a healthcare organization. To register, applicants must create a student account on the CHA Learning site and pay their non-refundable application fee prior to the application deadline. Before an application is considered or reviewed, CHA Learning must receive the non-refundable application fee and all supporting documentation (See Tuition Fees and Expenses).
To apply for a short course, applicants are not required to work in a healthcare organization. To register, applicants must create a student account on the CHA Learning site and pay the tuition fee for the course. All short courses have continuous intake throughout the year, there is no application deadline. Before an applicant is accepted into any of the short courses CHA Learning must receive the full tuition fee payment.
Registering and Creating a Student Login
When registering online, applicants will create student login credentials (Username and Password). These credentials are unique to each applicant. To create login credentials applicants must have a current, active email address. You will need these credentials to register, pay your tuition and order your textbooks. Please keep them in a secure place for future reference.
To register for a program and create your student login, click the Student Login button on the left and scroll to Open a Student Account. Once you have done this you must click Register Here on the left side of the page.
Technical Requirements
Access to email and the internet is mandatory for all students in order to communicate with CHA Learning and Education Consultants. All communication from CHA Learning (including acceptance letters) will be done via email or through The Gateway, CHA Learning’s student website. Students may use either their home or work email address. Students are reminded that they must check their email regularly, including their junk email folder.
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SYSTEM REQUIREMENTS
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Component
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Required
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Operating System
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Windows 2000, XP, 7, or VIsta, Mac*, Linux*
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Video
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Resolution of 1024x768 or higher
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Internet Browsers (Windows)
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Internet Explorer 6.0 or later
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Internet Browsers (Mac)
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Netscape 7.2 or later
Safari 1.3, 2.0 or higher
Firefox 1.5 or later
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Internet Browsers (Mac)
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Safari 2.0 or later
Firefox 1.5 or later
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Internet Speed
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DSL or Cable Modem
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Java Script
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Enabled
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Cookies
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Enabled
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Software
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Word processing software, Adobe Reader
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* Students in the Heath Information Management program must have a computer with Windows XP, Windows 7, or Vista in order to access required program resources. Students choosing to use a Mac or Linux operating system must have experience using alternate remote access software. CHA Learning staff are only able to assist users with a Windows operating system.
Supporting Documentation
Supporting documentation requirements vary by program. A complete list of all supporting documentation is available within the course descriptions. Applicants to the Health Information Management and Food Service Nutrition Management programs must submit a completed application checklist with their supporting documents, either by mail or electronically (upload). Prospective students must submit all supporting documentation and the non-refundable application fee before their application is reviewed. All supporting documentation must be received by the application deadline date.
English Proficiency
English is the primary language of instruction at CHA Learning therefore it is expected that all students are proficient at speaking and writing in English. All course materials are printed in English and translated materials are not available.
Applicants must submit results of an English proficiency test if English is not their first language.
International Students
International students are students who do not reside in Canada during CHA’s academic year. Canadian citizens residing outside Canada are considered international students. All supporting documentation and the non-refundable application fee must accompany your application at the time of registration. CHA Learning reserves the right to refuse international applications if they are received after the application deadline. Please note the deadline for ordering textbooks is different for international students, refer to the Important Dates page for specific information.
Only education completed within Canada, or its equivalent, will be considered for CHA Learning’s application process. If your education has been obtained outside Canada it can be verified and validated by services such as the World Education Services (WES); their website is www.wes.org. Prospective students may also contact their local university or college for more information on credential evaluation services.
Step Two - Once You Are Accepted
Once your application has been reviewed and accepted, you will be registered for the program. Your acceptance letter will be sent via email to the email address on file. If you change your email address after submitting your application you must notify CHA Learning of the change.
Accepted students must abide by all CHA Learning Education Policies. Please review the Education Policies prior to registering for any programs.
Students accepted to two-year programs (Long Term Care Management, Health Services Management, Health Information Management, and Food Service and Nutrition Management) are automatically accepted to both years of the program. Students are not required to submit an application for year two. CHA Learning will notify students if they cannot successfully proceed into year two of their program.
Textbooks
Once you are accepted to a CHA Learning program you will receive information on your textbooks. Textbook prices and purchasing procedures vary by program and by year. Please wait for information from CHA Learning before submitting your textbook payment. It is the students’ responsibility to order textbooks with enough time to complete their first assignment in September, approximately 4-6 weeks prior to the start of their program (See Important Dates for deadlines). Textbooks will not be shipped by CHA Learning until full payment has been received and processed. CHA Learning cannot ship textbooks to P.O. Box numbers; students must provide a street number and address. All CHA Learning textbook sales are final. No returns will be accepted and no refunds will be issued.
CHA Learning does not accept responsibility for students who purchase second hand textbooks. It is the students’ responsibility to ensure they are purchasing the correct edition of the required textbook.
Study Materials
Students in full year programs will receive a student study guide and/or reader. The student study guides contain the program schedule, unit readings and unit assignments. Where applicable, the price of study guide is included in student’s tuition fees.
Students enrolled in one of CHA Learning's short courses will receive more information on their study materials in their acceptance email.
Languages
All textbook, study materials and examinations are printed in English. Assignments and exams for Health Information Management and Medical Terminology must be submitted in English. Assignments and examinations in other programs may be submitted in English or French. Students must inform CHA Learning once they are accepted to a program if they wish to submit assignments in French.
Étudiez en français!
Tout le matériel des cours ainsi que les examens sont imprimés en anglais. Les travaux et les examens des programmes Archives médicales et Terminologie médicale doivent être rédigés en anglais. Les travaux et les examens pour les autres programmes peuvent être rédigés en français. Les étudiants qui désirent présenter leurs travaux et examens en français doivent obtenir l’approbation préalable de la directrice du programme. Voir la description des cours en français.
The Gateway
Students will receive individual login credentials from CHA for the student website, called The Gateway, prior to their first assignment deadline date. CHA Learning uses The Gateway to communicate important information to students throughout the academic year. Students do not require access to The Gateway to complete their unit assignments. However some students will require access to The Gateway to write online exams, as specified in their student study guide.
Education Consultants
Students who have paid their tuition are matched with an Education Consultant (EC) at the beginning of the academic year. Your EC acts as your mentor providing feedback and marking your assignments. Students will receive their EC contact information by email prior to their first assignment deadline date. If a student wishes to submit their assignments in French they will be assigned to a French speaking EC.
Intramural Session
Students in full year programs (excluding the Health Information Management program) must attend a one-week Intramural session in Ottawa, in April. For more specific information on when students are required to attend please review the course descriptions. Tuition fees for these programs includes registration for the Intramural session. However, the tuition fees do not include travel, accommodation and meals for the Intramural session. You should consider travel and accommodation expenses when you or your organization prepares your education plan and budget.
Standard Reference and Writing Skills
CHA Learning follows The Canadian Style: A Guide to Writing and Editing (Toronto: Dundurn Press Limited, 1997). All written assignments must conform to these accepted grammar and writing guidelines.
Step Three – Completing Your Program and Graduating
Students registered in the full year programs have a maximum of five (5) years to successfully complete all components of their program. Students registered in the short courses are required to complete their course with twelve (12) months of acceptance.
Withdrawals
Students registered in full year programs who have paid their tuition fee and who withdraw from a program will be refunded their tuition fees less $250 if a written notice of withdrawl is recieved prior to the first assignment due date. If a written notice of withdrawl is recieved between the first and second assignment due date, tuition will be refunded less a $350 administration fee. No tuition fees will be refunded for withdrawls after the second assignment due date. See important dates.
Statement of Marks and Certificates
All students will receive a statement of marks at the completion of their academic year. Certificates will be issued to the students who successfully complete all program requirements. Graduates may order a duplicate certificate by emailing learninginfo@cha.ca for a fee.
Official Transcripts
Official transcripts may be ordered, for a fee, by contacting learninginfo@cha.ca. CHA Learning can mail transcripts to students, educational institutions or professional associations. Students must specify the ‘ship to’ address, their program of study and their graduation year when ordering transcripts.
Program Fees and Expenses
Application Fee
Applicants for the full year programs must submit a non-refundable application fee before their application is processed by CHA Learning. When registering online applicants may pay by cheque, credit card or money order (see Methods of Payment). Prospective students who intend to pay their application fee online using a credit card must have their credit card on hand when registering.
Applicants who are 2011-2012 graduates of CHA Learning are not required to pay an application fee for admission to 2012-2013 full year programs. Please contact learninginfo@cha.ca for more details.
Applicants for the short courses are not required to pay an application fee however they must pay the course tuition fees, in full, prior to their acceptance into the course. When registering online applicants may pay by cheque, credit card, or money order (see Methods of Payment). Prospective students who intend to pay their tuition fee online using a credit card must have their credit card on hand when registering.
Tuition Fees
Information on how to pay your tuition fees for the full year programs is included in all acceptance letters. For tuition fees see Tuition Fees & Expenses. For tuition payment deadline, see Important Dates. Students who have not completed all financial transactions by September 30 will be terminated from the program. Please see Education Policies.
Students who apply for programs after the Application Deadline and are accepted into a program will be required to pay the full tuition fee by credit card at the time of acceptance.
Tuition fees for short courses must be received in full by CHA Learning before an applicant is accepted to the course.
Methods of Payment
CHA Learning accepts payment by cheque, money order or credit card (VISA and Mastercard only). Credit card payments will not be accepted over the phone, by fax or by email.
Cheques and money orders must be payable to the Canadian Healthcare Association.
Individuals who issue a cheque or credit card payment that is not honoured by their financial institution will be charged a service fee. Post-dated cheques and partial payments are not accepted.
Invoices and Receipts
CHA Learning does not send out invoices. Applicants who require an invoice must print a copy of their invoice when registering, paying their tuition fees or ordering their textbooks. Those applicants who pay online using their credit card will receive a receipt from Moneris when they submit their payment.
Duplicate receipts will be sent, upon written request by a student, for a fee. Please contact learninginfo@cha.ca.
Income Tax Receipts
Education fees paid to CHA may be used to reduce income tax for qualifying students. Students enrolled in full year programs will receive T2202A forms. Students enrolled in a short course will receive an official receipt. All forms will be mailed to the address on record; students should notify CHA Learning immediately following any change of address.
CHA issues T2202A forms based on the academic year not the fiscal year. Eligible fees, in excess of $100, will be included on the two separate forms and will be pro-rated. One form will represent the September to December period, and one form will represent the January to April period. Students will receive both forms and it is their responsibility to submit the correct information with their tax return.
Duplicate T2202A forms can be ordered by contacting learninginfo@cha.ca for a fee.
Further details on income tax matters may be found in the Canada Revenue Agency’s Personal Income Tax Guide on the Canada Revenue Agency's website or by contacting a CRA district taxation office.
Employer Sponsorship
To Employers
Employers who provide financial assistance to students are strongly encouraged to sign a contract with students specifying expectations such as student repayment of fees and expenses in case the student fails to complete the program or leaves the employer during the academic year, for example. Please see the Release of Information statement below.
To Students
Students whose fees are paid by their employers are responsible for ensuring that fees and other expenses are paid on time. CHA Learning does not make exceptions for late payments submitted by employers. It is the students’ responsibility to ensure their accounts payable department submits the payment on time.
Release of Information to Third Parties
CHA Learning will not release any information to third parties (including family members, employers and provincial agencies) without prior written consent of the student.
Prior Learning Assessment & Recognition (PLAR)
What is PLAR?
The Prior Learning Assessment & Recognition (PLAR) review allows an assessor to determine whether prior learning gained through previous recognized courses. work, and life experiences can meet the content or requirements of a program. This option is available only to the applicants of the Long Term Care Management, Health Services Management, Health Information Management, and the Food Service and Nutrition Management programs.
Applicants who have completed the "Intent to Register" form online, have paid the application fee and have been accepted into year one of the program listed above may apply for a PLAR. Students must submit their application for a PLAR review prior to the Textbook Order deadline. See Important Dates.
What is the process and requirements?
Students must play the PLAR Fee online and submit a detailed portfolio that adequately outlines their prior learning, education, and relevant work experience.
Please see the course descriptions for all PLAR related deadlines and documents. Only complete portfolios will be considered.